Frequently Asked Questions

Our office staff is available 24 hours a day, seven days a week, 365 days a year.

We transition with you. We work with your loved one and their support system to continue providing care.

No. We are here to meet your needs, and as your needs change, so will the services you receive. Our service agreement reflects this and adapts to meet changing needs.

Billing occurs every week. We have several options you can choose from, including: • Credit Cards, such as Visa, MasterCard, American Express, and Discover • Personal checks • Electronic funds transfer (ETF)

No. Every agreement is clear and transparent; there are no hidden fees. The most typical additional cost you may incur is mileage when you ask your caregiver to run errands in their vehicle.

Based on your customized plan of care, caregivers will be matched by availability, skills, and personality. We strive to meet immediate needs or proactive planning.

All our caregivers have successfully completed training, passed a national criminal background check, and are bonded and insured. We match your specific needs and requests to the skills and experience of our caregivers to find the best CARE Team to meet your goals.